Warranty

Jumpstarter Warranty

 
12 month manufacturers warranty on all our battery starter units covering manufacturing defects in materials or workmanship. Porta Power Australia may, at its discretion, repair or replace the product. With a less than 1% rate of return, we are confident that our products will deliver many years of reliable service.

Our warranty does not cover

  • Damage due to normal wear and tear
  • Accidental damage, misuse or abuse
  • Operating instructions not followed
  • Product that has been repaired, serviced or altered by anyone other than someone authorised by Porta Power Australia

 
Our warranty is void if any of the following occurs:

  • Battery polarity reversed
  • Battery is recharged with any non approved, non Porta Power Australia charger
  • Fuse is replaced by any non approved, non PPA Fuse
  • Booster Pack is left in a discharged state or overcharged from 12v DC
  • OVERCRANKING of vehicle (refer instruction manual)

A credit will be issued only when the battery has been received and inspected. Battery replacement will be on a pro-rated, escalating cost basis to the purchaser, pro-rated for a 12 month period from the date it leaves Porta Power Australia and increasing in 1/12th increments monthly up to the retail price set by Porta Power Australia.
 

Recharger Warranty

  • 3 months from the date of purchase
  • Recharger to be used only to recharge Booster, and not car batteries
  • Warranty does not apply if charger has been subjected to a voltage surge, or damaged as a result of being dropped or misused

 

DO NOT RETURN Booster Pack to the store you purchased it from.

To obtain warranty service, the Booster Pack must be returned, freight pre-paid, to Porta Power Australia with proof of purchase.
 

If you have any questions, call us on 1300 780 946 or 02 9620 7775.